Blog & Resources

guest experience

Do WE Belong? Experience is Always Personal

My husband Jason and I recently took a short trip to Sturgeon Bay, Wisconsin, a favorite childhood destination of mine, just to unwind after several chaotic weeks of packing and moving across the city. We were seriously beat, and looking for ...

5 Essentials for a Happy Business Travel Experience

I've been traveling a lot in the month of March. I've been thinking about what it means to be a business traveler (who happens to be a woman) on the road. It's easy to complain about the parts of the ...

Connect Jeannie's Brain Directly to Your Inbox.

Get weekly insights & tips to make your day (and your customer’s experience) brighter.