Meet Jeannie Walters, CCXP
Keynotes & Content Designed to Inspire Action .
Jeannie delivers hard truths with lightheartedness to engage audiences & help them take their next great step.
It’s why audiences call her their Business Bestie.
Inspire, Educate, & Empower Your Audience
As the founder of Experience Investigators, Jeannie has spent more than 20 years helping Fortune 500s and SMBs alike find clarity in the world of customer experience.
It’s why brands like Verizon, Citrix, and Allstate have trusted her to help them better deliver for their customers.
In her keynotes, webinars, guest articles and media appearances, Jeannie teaches audiences how to turn insights into action so they can make a meaningful impact.
Jeannie is...
- A LinkedIn Learning instructor who has taught more than 400,000 learners
- A featured expert for NPR, Wall Street Journal, & more
- Host of Two CX Podcasts -- the long-running Crack the Customer Code, and new Experience Action
- A Certified Customer Experience Professional (CCXP)
- Past President of National Speaker's Association - Illinois (NSA-IL)
- A recipient of awards & recognition:
Partners & Events Include...
Partners & Events Include...
Let's Do Great Things Together
Content Partnerships Include:
- Keynotes (In-Person & Virtual)
- Webinars (Live & Pre-Recorded)
- Livestreams & Live Chats
- Ebooks & White Papers
- Video Series
- Guest Articles
- Quote Contributions
- Podcasts
...and more!
On These Topics:
- Strategy
- Intentional Leadership
- Proactive Customer Experience
- Customer Loyalty
- Customer Service
- Employee Experience & Culture
- Digital Customer Experience
- Patient Experience
- B2B Customer Experience
...and more!
Featured Media
Insights in Your Inbox.
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