Blog & Resources

customer experience planning

Customer Experience Planning: Your Own Little Village

Have you ever wondered what life would be like as an urban planner? I’m sort of fascinated by the subject, partially because I’m totally enamored with our own community here in Oak Park, Illinois. When a community is planned by ...

Connect Jeannie's Brain Directly to Your Inbox.

Get weekly insights & tips to make your day (and your customer’s experience) brighter.