"Experience Investigators" crane logo

Understand and Improve Employee Journeys.

Achieve better customer experience through better employee experience.

This Template Will Help You...

  • Understand your employee experience better
  • Provide the resources, tools & support  your employees need
  • Align employees’ daily actions and accountabilities with the customer experience
  • Brainstorm ideas and opportunities to improve employee journeys
  • Prioritize which opportunities to pursue first
  • …And more

More than just a template, this resource includes step-by-step instructions and tips to guide you through the employee journey mapping process.

    We hate spam and know you do too, so we don't send it. Unsubscribe anytime. For more information, view our Terms of Service & Privacy Policy.

How Successful Was Your Organization at Achieving Its CX Goals in 2023?

Take the 3-Question CX Change Agent Survey to Share Your Thoughts