Experience Is Everything coming April 2026. Order now.
Jeannie Walters loves a good conversation, especially the kind that helps leaders take action.
She partners with organizations, media platforms, and industry communities to explore what’s next in customer experience and leadership. As an award-winning customer experience leader, author, and keynote speaker, Jeannie brings both strategic and practical perspective while working alongside partners to create content that connects with audiences and drives real momentum.
Whether you’re hosting an event, producing a content series, publishing research, or elevating industry dialogue, Jeannie works as a thought partner to create meaningful, actionable conversations that inspire leaders—and equip them.