Experience Is Everything coming April 2026. Order now.

Thought Leadership, Built With You

CX content that informs and inspires.

Insights & Contributions

Partner with Jeannie

Jeannie Walters loves a good conversation, especially the kind that helps leaders take action.

She partners with organizations, media platforms, and industry communities to explore what’s next in customer experience and leadership. As an award-winning customer experience leader, author, and keynote speaker, Jeannie brings both strategic and practical perspective while working alongside partners to create content that connects with audiences and drives real momentum.

Collaboration formats include:

  • Keynotes (in-person & virtual)
  • Webinars (live & pre-recorded)
  • Livestreams & live chats
  • Podcasts
  • Video series
  • Ebooks & white papers
  • Guest articles & expert quote contributions

Together, we explore:

Customer Experience Strategy
Intentional Leadership
Proactive Customer Experience
Customer Loyalty
Customer Service
Employee Experience & Culture
Digital Customer Experience
Patient Experience
B2B Customer Experience
or a custom topic of your choice.
Let’s Put It Into Action

Whether you’re hosting an event, producing a content series, publishing research, or elevating industry dialogue, Jeannie works as a thought partner to create meaningful, actionable conversations that inspire leaders—and equip them.