Blog & Resources


Professional Speakers Have 3 Important CX Lessons for YOU!

What if the customer experience you had to deliver was all about YOU? What if the customer experience you delivered was a 20-minute speech? The National Speakers Association Winter Conference sought to be an experience, and to ask professional speakers ...
professional speakers

5 Things We Expect (and Rarely Get) from Conference Sessions

We're approaching the end of the first quarter of 2014, which is a good time to assess what has worked and what hasn't. And as I review what I've taken away from the events of 2013, I can’t help but ...

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