Blog & Resources

customer perspective

Is Your Company Self-Aware?

There are people in the world who just lack self-awareness. You know the type. Those who speak at full volume in a movie theater. Those characters who tell inappropriate jokes and silence the room, but continue laughing at their humor. Or ...

Have You Made a Customer Cry Today? Lounge Lizards, Old Homes, and Customer Emotion

I've been thinking a lot about perspective lately. Before coming to work for 360Connext, I was very unhappy in a job I was really good at but had lost my passion for years ago. Since the change, friends and family ...

Customer Perspective: I Bent Over Backwards for a Pair of Flip Flops

I am hell bent on getting a new pair of Havaianas. They're stunning and durable. My first pair lasted me at least five years! It almost hurts me to write about them considering I'm a fan of the product, but ...

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