Blog & Resources

company culture

Contamination Alert! How to Purify a Toxic Workplace Culture

(A Best of 360Connext post) Ever walk in on a couple who is in the middle of a fight? It's human to want to back away slowly, hoping they don't see you. It's awkward and uncomfortable. We don't like it. ...

Work Culture Hacks for Employers Who Aren't Google

If you neglect this ONE thing, your employees won't care much about anything else. And that's work culture. Unfortunately, about 70% of U.S. employees are disengaged, according to Gallup. As simple and tempting as it may seem, money is not ...

Have You Made a Customer Cry Today? Lounge Lizards, Old Homes, and Customer Emotion

I've been thinking a lot about perspective lately. Before coming to work for 360Connext, I was very unhappy in a job I was really good at but had lost my passion for years ago. Since the change, friends and family ...

What's Your Culture Code?

We got inspired this month to share a bit about our culture. Slideshare has asked members to share their #CultureCode presentations with the community, and we jumped at the chance. Our culture has a direct impact on the experience we ...

Lack of Employee Advocacy is a Disservice to Your Business

I bet you've had a moment in your career where you had an awesome idea or wanted to counter one but you were afraid of ‘making a fuss’ because it 'isn't in my department'. Idea collaboration should be a positive ...

Micromoment of the Month: GrubHub Delights Employees

The thought of working somewhere banal terrifies me. If I was in such a situation, I'm telling you, my work performance might be mundane. Or worse, I'll be driven away. But great companies know a stimulating and rewarding workplace keeps ...

Connect Jeannie's Brain Directly to Your Inbox.

Get weekly insights & tips to make your day (and your customer’s experience) brighter.