"Experience Investigators" crane logo
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Step Up Your CX In 10 Minutes a Day

21 Simple, Actionable Missions. Guidance and Inspiration.

In 21 Days, Learn More About How to...

  • Use customer and team feedback to learn where your largest CX issues and opportunities exist
  • Conduct customer experience research, including ‘secret shopping’ to unlock your inner Experience Investigator!
  • Improve communication at every customer touchpoint — no matter how small — to more consistently delight your customers.
  • Leverage technology to simplify processes and make the Customer Experience easier and more efficient for everyone involved.
  • Create consistency by getting your team — and even other departments, when applicable — on the same page.
  • And much more — with 21 total missions, we have the time to take a broad view of customer experience.
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Proving the Value of Customer Experience

The 3 Biggest Areas of Potential ROI and How to Invest Strategically to Maximize Results

Wednesday, April 24, 2024
Noon ET | 11 am CT | 9 am PT