We'll ask you for four numbers:
- Customers per year
- Purchases per year
- Customers lost per year
- Total annual revenue.
Using only those numbers, we'll calculate and report back to you six key metrics, including Customer Lifetime Value (CLV).
Each of these numbers is critical to your bottom line -- and can be improved through customer experience.
Finally, use our interactive tool to see how small improvements to key metrics can make big changes to your Customer Lifetime Value and Annual Revenue.
Everything entered into this calculator is confidential, and won't be shared with Experience Investigators. So have fun testing different combinations of numbers. Ready to go?