Blog & Resources

books

The Beautiful Intersection of Content and Customer Experience

Have you ever considered the many, many ways content impacts the customer experience? I have. I've dwelled on it. And then I read Ann Handley's book Everybody Writes and realized she was on to this idea, too. The first person ...

Connect Jeannie's Brain Directly to Your Inbox.

Get weekly insights & tips to make your day (and your customer’s experience) brighter.