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from Jeannie Walters

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21-Day CX Challenge

Experience Investigators 21-Day Customer Experience Challenge Title CardWhat little things can you do every day to improve your customer experience? Our 21-Day Challenge, delivered to your email inbox, will help you get results without breaking a sweat.

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Crack The Customer Code

Experience Investigators 21-Day Customer Experience Challenge Title CardJoin Jeannie Walters (Experience Investigators) and Adam Toporek (Customers That Stick®) as we hear from Fortune 500 executives, authors, retail magnates, product poobahs and entrepreneurs making things happen. 

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From the Blog

3 Employee Experience Touchpoints That Impact Customer Experience

Listen to this article Employee Experience is Critical, and Smart Organizations are Taking Notice Employee experience has ...
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How To Dispel CX Misconceptions & Miscommunication in Your Organization

Listen to this article What is Your Team Saying -- And Hearing -- When it Comes to ...

Why a CX Mission Statement Matters — And How to Create One

Listen to this article How Do Great Brands Deliver a Consistent Customer Experience? Some brands deliver consistently ...
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Want Greater CX Success? Build Your CX Success Statement

Listen to this article What Does CX Success Look Like in Your Organization? "Our top CX goal ...

Use SMIRC Goals to Define Customer Experience Outcomes

Listen to this article You've heard of SMART goals... But what about 😏 SMIRC goals? It's not ...
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You will receive occasional emails with valuable information. We hate spam and know you do too, so we don't send it. For more information, view our Terms of Service & Privacy Policy.