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from Jeannie Walters

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21-Day CX Challenge

Experience Investigators 21-Day Customer Experience Challenge Title CardWhat little things can you do every day to improve your customer experience? Our 21-Day Challenge, delivered to your email inbox, will help you get results without breaking a sweat.

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Crack The Customer Code

Experience Investigators 21-Day Customer Experience Challenge Title CardJoin Jeannie Walters (Experience Investigators) and Adam Toporek (Customers That Stick®) as we hear from Fortune 500 executives, authors, retail magnates, product poobahs and entrepreneurs making things happen. 

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From the Blog

Legal Beagles: How We're All Just Sniffing Around Social Media

Last week, I attended the Soho Social Media Seminar and heard a fantastic line-up of speakers. For ...

It's a (REALLY, REALLY) Small World

This is not about social media. Yes, social media has led to the little guy taking on ...

Is your social media strategy a condor or an albatross?

The California Condor, in 1987, was on the verge of extinction. Only 9 remained in the wild. ...

Consider Yourself an "Undercover Boss"

I was lured into a new show on CBS last night after the Superbowl was over and ...

Interview: B2B Customer Experience

I was honored to be interviewed for B2BVoices - an excellent blog dedicated to "a meaningful conversation ...

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