[Experience Action Podcast] CX Pulse Check – August 2024 Ready for another CX Pulse Check? Special Co-host David Avrin joins Jeannie Walters on Experience Action to highlight current events and innovations in customer experience (CX) and discuss their impact for CX leaders.
[Experience Action Podcast] Getting Leaders to CARE about CX Want to turn your organization into a customer experience powerhouse? Join us as we unpack the secrets to making CX a top priority.
[Experience Action Podcast] Customer Service or Customer Experience Can understanding the difference between customer experience and customer service revolutionize your business strategy?
[Experience Action Podcast] AI in the Employee Experience Ever wondered how artificial intelligence could reshape the way we work? Join us for an exciting conversation about the transformative power of AI on the employee experience.
[Experience Action Podcast] CX Pulse Check – July 2024 We unravel how customer success principles are reshaping B2B industries on this CX Pulse Check edition of the Experience Action Podcast with Jeannie Walters and special co-host David Sakamoto.
[Experience Action Podcast] Cybersecurity and CX Can transparency and authenticity safeguard your customer relationships during a cybersecurity crisis?
[Experience Action Podcast] Management or CX Consulting? Hear some key differences and intersections between customer experience consulting and management or strategy consulting in this eye-opening episode.
[Experience Action Podcast] Cross-Functional Communication Have you ever wondered how effective communication could revolutionize your organization’s CX initiatives?
[Experience Action Podcast] CX Pulse Check – June 2024 Unlock the secrets to creating truly inclusive customer experiences with insights from Jeannie Walters and special co-host Paige Flenniken.
[Experience Action Podcast] Setting Clear and Actionable Customer Experience Goals Are your customer experience goals too vague or reactive? Uncover the secrets to setting clear, actionable, and measurable CX goals in this episode.