Featured Keynote

Wow Your Customers with a CX-Superstar Workforce

Keep your customers coming back for more by training your workforce to deliver world-class CX.

Teach them how to make the most of every customer moment to increase loyalty and advocacy, and as an added benefit, increase their own job satisfaction.

Attend this session with professional CX investigator, Jeannie Walters, for insider tips on creating training that dramatically improves both customer and employee experience.

What it's about

Customer JourneyCustomer LoyaltyLeadership

Who it's for

C-Suite LeadersDirectors & Vice PresidentsLearning & Development Leaders

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