Featured Keynote

Build the Right Culture: Employee Engagement For Superior Customer Experience

Employee experience is directly linked to customer experience. If employees aren’t clear on their roles or where they fit into the customer journey, they simply can’t deliver on a great customer experience.

This keynote is perfect for those considering ways to improve the culture from the inside-out, as well as HR and Talent professionals. Jeannie explores the employee journey from being a candidate for a job all the way through becoming your CX Superstar!

What it's about

Brand Culture TransformationCustomer JourneyEngagement

Who it's for

C-Suite LeadersDirectors & Vice PresidentsFrontline TeamsSupervisors & Managers

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