Infographic: How Did Your Customer Experience Get on the Naughty List

by Jeannie Walters

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Now that we’re in full swing of the holiday season, it’s time for the gift of insight.

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How Did Your Customer Experience Get on the Naughty List?

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Jeannie Walters

Jeannie Walters is the CEO/Founder of Experience Investigators, a global Customer Experience consulting firm. She has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Jeannie is a Certified Customer Experience Professional (CCXP,) a charter member of the Customer Experience Professionals Association (CXPA,) a Professional Member of the National Speakers Association, LinkedIn Learning instructor, TEDx speaker, and President-Elect of the National Speakers Association Illinois chapter. Learn more here.
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