Part 4: Identify & Resolve Moments of Customer Neglect

Nobody wants to neglect their customers, but most of us do. We'll investigate how to find these moments and fix them in this video -- the final in a four-part series sponsored by PayPal.
Learn more about how Pay in 4 from PayPal can serve your company and your customers.
Topics in This Video Include:
- 0:00 Welcome & Overview
- 0:34 What are Customer Pain Points?
- 1:07 Moments of Neglect & How to Fix Them
- 3:15 Every Step in the Journey Matters
- 4:45 Recap of Key Points
- 5:54 Wrapping Up
Sources in This Video Include:
- Excitement for buy now, pay later options grows as younger consumers seek flexible, no-interest payment options
- The 15 Most Trusted Brands Globally
Watch More Videos in This Series:
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