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Step 1 of 4
We'll ask you for four numbers:
Using only those numbers, we'll calculate and report back to you six key metrics, including Customer Lifetime Value (CLV).
Each of these numbers is critical to your bottom line -- and can be improved through customer experience.
Finally, use our interactive tool to see how small improvements to key metrics can make big changes to your Customer Lifetime Value and Annual Revenue.
Everything entered into this calculator is confidential, and won't be shared with Experience Investigators. So have fun testing different combinations of numbers. Ready to go?
Based on the numbers input in section 1, these are your results in six key metrics.
Why do we focus on these metrics? They're all numbers that are directly tied to your company's bottom line -- and can be improved by delivering better customer experience.
All these numbers can be improved through intentional customer experience. Customer experience done well can:
