- Understand your employee experience better
 
- Provide the resources, tools & support  your employees need
 
- Align employees’ daily actions and accountabilities with the customer experience
 
- Brainstorm ideas and opportunities to improve employee journeys
 
- Prioritize which opportunities to pursue first
 
- …And more
 
More than just a template, this resource includes step-by-step instructions and tips to guide you through the employee journey mapping process.