Blog & Resources


Customer Experience Conference Events to Make You a CX Leader

Hello, Everyone! Jeannie is prepping for travel to an intensive workshop with a client. So exciting! But the schedule is really tight, so I told her to take the morning off to get ready and commandeered the blog ;-) I ...

Class Trip: Define Customer Experience Investigation® Through A Day in the Life

Define Customer Experience Investigation® through hands-on training Dear students, It's time to dig into our hands-on Customer Experience Education coursework with a class trip! To help us really define Customer Experience Investigation® for ourselves, we have the opportunity to spend the day with Jeannie Walters, a real Customer ...

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