Blog & Resources

rewards

3 Inspired Ways to Increase Customer Value

For leaders to make smart decisions about who the best, most loyal and most profitable customers are, they need to understand the makeup of the customer population.  This often means creating special loyalty programs, elite experiences, and special perks to maintain the top 1% ...

5 Employee Referral Rewards That Don't Break The Bank

As more companies realize that happy, fulfilled and engaged employees mean better customer satisfaction and retention rates, they're also realizing the best employees know where to find the next best employees. It's not unusual for businesses to offer financial referral ...

Learn 3 Customer Loyalty Concepts From Community Managers

A few years ago, the role of community manager as we know it today didn’t exist. Social media was in its infancy, and as brands joined in they started to see the real value in having 24/7 access to their ...

The Golden Ticket to Rewarding Customers?

As we mentioned earlier this month, we are exploring ways to reward loyalty. The game is changing quickly, and some companies are coming up with very different approaches. One company in particular has begun testing a program that gives customers ...

Loyalty Rewards of the Future

Another month, another theme here at 360Connext! This time, we're pointing our Customer Experience Investigation™ magnifying glasses on the challenges and successes that come with loyalty rewards. What does it really take to be rewarded for loyalty? Customers used to feel ...

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