Blog & Resources

business to business

7 Ways to Mystery Shop your B2B Experience

Is mystery shopping a business-to-business (B2B) organization possible? The short answer is yes. The long answer is it's possible, but not easy. Traditional mystery shopping in the business-to-consumer (B2C) model is somewhat straight-forward. In a retail setting, mystery shoppers are ...

Connect Jeannie's Brain Directly to Your Inbox.

Get weekly insights & tips to make your day (and your customer’s experience) brighter.