Blog & Resources

Warby Parker

3 Inspired Ways to Increase Customer Loyalty

The following is a Best of 360Connext post. Don't you love feeling appreciated? Don't you hate feeling overlooked? Customers every day are expressing how they feel - publicly - about these emotions. And yet, there are simple ways to reward ...

Proactive Social Customer Service Is Now Expected

Did you know it's Social Media Week? In several cities around the globe, they're celebrating all things social media with conferences, parties and networking opportunities. Alas, Chicago is not on the agenda this time, but it's still an exciting thing ...

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