Leaders want more customer loyalty.
Show them how to build it at your event.
It all starts with understanding where you’re losing people. And that comes down to customer experience.
Jeannie’s presentation Meaningful Micro-engagements was hailed by Customer Thermometer as one of the top five TED Talks on Customer Retention Ideas.
Create stronger customer relationships
Promote positive word-of-mouth marketing by making customer experience the foundation of your company culture
In her energetic keynotes, panels, and workshops, Jeannie Walters empowers your audience of enlightened business leaders to evaluate and transform their CX program—and Create Fewer Ruined Days for Customers.™
Your attendees will leave feeling energized and empowered—and more importantly, ready to increase customer satisfaction and loyalty with every interaction, big or small.
Why book Jeannie?
Jeannie is a sought-after speaker — she takes the technical and combines it with the practical and the playful to give your audience a fun, engaging introduction that will have them eager to start implementing.
What’s more, you get:
An internationally-recognized speaker who has spoken on three continents
Decades of industry experience delivered in an easy-to-absorb way
A presentation that is well-researched and customized for your industry
The perspective of a Certified CX Professional and CX Expert Panelist for the CXPA
A short list of some of Jeannie's event appearances:
Consumer Choice Awards
EAFIT University - CONAMERC International Congress (Colombia)
Customer Experience World: London (UK)
Orangetheory Fitness Convention
Digital Experience Summit
Next Generation Customer Experience
CONNECT: Mobile Innovation Summit
Cleveland Clinic Patient Empathy Summit
BioGuard Leadership Conference
Inspire Your Attendees to Create Fewer Ruined Days for Their Customers.
More than a thought leader, Jeannie is a thought partner.
Create Fewer Ruined Days for Customers.™
Are you looking for a healthy dose of customer experience insight to inspire your next big move?
Or maybe you want to motivate employees to make delighting customers their mission?
Whether you need a keynote speaker for your CX event or expert commentary on future trends, Jeannie Walters keeps CX professionals engaged, entertained, and ultimately enlightened with her down-to-earth humor and razor sharp customer experience expertise.
Expert Interviews & Articles
Inform your audiences with thought-provoking articles and interviews.
Listen to Jeannie Weekly...
Crack the Customer Code with Adam Toporek and Jeannie Walters
Guest appearances include...
Listen to Jeannie’s highly-rated podcast Crack the Customer Code or invite her to join you on yours.
Develop your own CX expertise by joining one of Jeannie’s webinars, reading one of her white papers, or have her develop one to your specifications.
Partnering to provide education with...
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