Monday Must-Reads: Reflection

by Jeannie Walters

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This weekend led to a lot of reflection. The tenth anniversary of that awful, terrible, evil day in September creates many moments of internal brooding and external anger. At least it did for me. Reflection is good. It’s not always easy, but it’s good.

Review and reflections from all angles

Much has been written. This collection from Urban Omnibus is comprehensive and full of angles missed elsewhere.

“In a culture where fear and anger are primary motivating factors for action, an understanding of love is one of the best tools we have to fight against terrorism and injustice.”

Patirck Groneman simply states the idea that reflecting on love is worth more than the worst evil and loudest critics in this piece on the Huffington Post. It’s an idea that’s still important, still needed and still underestimated.

Reflection is needed on a daily basis, and too often I’m guilty of letting it go. I don’t make time for it and this whole weekend has made me think I should.

How do you reflect?


Photo credit Into the Wild via Creative Commons

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Jeannie Walters

Jeannie Walters is the CEO/Founder of Experience Investigators, a global Customer Experience consulting firm. She has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Jeannie is a Certified Customer Experience Professional (CCXP,) a charter member of the Customer Experience Professionals Association (CXPA,) a Professional Member of the National Speakers Association, LinkedIn Learning instructor, TEDx speaker, and President-Elect of the National Speakers Association Illinois chapter. Learn more here.

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