Featured Keynote

Communication Skills for Customer-Focused Organizations

Stop pointing fingers! Customer-focused organizations create teams focused on the outcomes for customers… and this means knowing how to talk about hard truths.

Teams will learn how to communicate in customer-focused ways and how to create a culture of support for customer experience.

What it's about

Brand Culture TransformationEmpathyEngagementLeadership

Who it's for

Frontline TeamsSupervisors & Managers

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